Resources
Understand and use your warranties
Clear guides to know your rights, avoid unnecessary spending, and never let a warranty slip again.
What a forgotten warranty really costs you
A breakdown 'just after the warranty runs out', an unreadable receipt, rights you never knew you had: a forgotten warranty has a very real price tag. Here's how to put a number on it — and how to avoid paying it.
Your rightsThe legal guarantee of conformity: the complete guide (2 years)
Free, automatic, valid for 2 years: France's legal guarantee of conformity is the most powerful protection you have — and the most overlooked. Here's how it works and how to use it.
Your rightsLegal, Commercial, Extended: Stop Mixing Up Your Warranties
Three different warranties can stack on the same device. Knowing which one to invoke is often the difference between a free repair and a hefty bill.
Your rightsThe Hidden Defects Warranty: The Remedy Everyone Forgets After 2 Years
Your legal guarantee has expired and the device just died? All is not lost. The hidden defects warranty can apply much longer — even for purchases between private individuals.
Smart buyingIs an extended warranty worth paying for?
At the checkout, you're offered 3 years of peace of mind for a few dozen euros. Smart buy, or easy margin for the retailer? Here's an honest decision framework.
Practical guideSomething broke? How to claim your warranty, step by step
Your device just died. Before paying for a repair or buying new, follow this step-by-step process to assert your rights — without the stress.
Practical guideFading receipts: how to keep proof of purchase that actually holds up
Without dated proof of purchase, no warranty stands a chance. Yet thermal receipts fade within months. Here's how to archive proof that will still be readable two years from now.
Smart buyingRefurbished and second-hand: what warranty do you actually get?
Buying second-hand or refurbished saves money — but what about the warranty? Depending on who's selling, your rights are not remotely the same.
Practical guideHow long does your appliance warranty actually last?
Washing machine, fridge, smartphone, laptop: between the legal guarantee and the manufacturer's warranty, here are the durations worth knowing, device by device.
Your rightsRepairability Index and Spare Parts: Your New Rights
Repairability index, spare parts availability, the fight against planned obsolescence: the law has strengthened your power to make your devices last. Here's what changed.
ProManaging Warranties Across a Company Equipment Fleet
More computers, machines and devices means more warranties to keep track of. In a business, every unused warranty is money walking out the door for no reason.
GuideWarranty Claim Letter: A Ready-to-Use Template
When after-sales service drags its feet or says no, putting it in writing changes everything. Here's a ready-to-adapt letter for invoking France's legal guarantee of conformity.
ProWhen an employee leaves, your warranty memory walks out the door
In many small businesses, warranty tracking lives in one person's head. The day they go on holiday — or leave the company — nobody knows what's covered anymore.
ProWhy Your Warranty-Tracking Spreadsheet Soon Hits a Wall
The Excel file has one virtue: it exists. But across a fleet of business equipment, it alerts no one, stores no invoices, and ends up out of date for everyone.
ProTradespeople: stop losing money on tool warranties
Drills, grinders, compressors, laser levels: a tradesperson builds up dozens of tools, often covered for 3 years — as long as you registered them and can still find the receipt.
ProVehicle fleets: stay in control of warranties and deadlines
Vans, on-board equipment, tires, GPS trackers: a fleet piles up warranties and deadlines, each with its own duration. Letting one slip by is expensive.
ProRestaurants: When Kitchen Equipment Dies at the Worst Possible Moment
Oven, range, walk-in cooler, commercial dishwasher: in a restaurant, a breakdown means lost service and food at risk. Much of that equipment is under warranty — if you can find out fast enough.
ProIT Equipment in a Small Business: Keeping Warranties and Renewals Under Control
Laptops, monitors, servers, NAS units: an IT fleet means dozens of manufacturer warranties with varying durations and service levels. Tracking them is how you avoid downtime and premature purchases.
ProMultiple Locations: How to Centralize Warranty Tracking
Retail chains, franchises, multi-office firms: when equipment is spread across several addresses, every site improvises on its own and head office has no overview at all.
ProWarranties and Fixed Assets: Make Your Inventory Actually Useful
Your accountant depreciates the equipment — but someone still has to know what really exists, where it is and what's covered. A warranty inventory is an asset inventory too.